Privacy Policy for DOT MedCare Collections Labs

Effective Date: 06/24/2024

Last Updated: 09/13/2024

DOT MedCare Collections Labs (hereinafter referred to as "Company," "we," "us," or "our") is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable state and federal privacy laws, including but not limited to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), the California Consumer Privacy Act ("CCPA"), and the General Data Protection Regulation ("GDPR"), where applicable.

1. Information We Collect

We collect both personally identifiable information ("PII") and non-personally identifiable information ("Non-PII") about you. The types of information we may collect include, but are not limited to:

- Personal Identification Information (PII): This may include, but is not limited to, your full name, mailing address, email address, telephone number, date of birth, government-issued identification (e.g., Social Security number, driver’s license number), and other identifying information you voluntarily provide.

- Health Information: We may collect protected health information ("PHI") under HIPAA, including medical history, test results, and other related health data in connection with the services we provide (e.g., drug testing, DNA testing).

- Financial Information: We may collect your payment information, including credit card details or other payment method data, for purposes of processing payments.

- Usage Information: We may collect certain information automatically through cookies and similar tracking technologies when you visit our website. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

2. Legal Bases for Data Collection

We collect and process your information based on the following legal grounds:

- Consent: Where required by law, we will obtain your explicit consent before collecting, using, or disclosing your personal information.

- Contractual Obligation: Processing is necessary to fulfill our contractual obligations to you (e.g., providing testing services).

- Legal Compliance: We may collect, use, and disclose your information as required by law or regulatory obligations.

3. Use of Information

We use the information we collect for the following purposes:

- To Provide Services: To process and manage your orders for testing services, including drug screening, DNA gender reveal, and legal paternity testing.

- Compliance with Laws: To comply with state, federal, or international laws, including reporting to regulatory bodies, employers, or legal entities as required.

- Payment Processing: To process transactions, including payment for services rendered.

- Communications: To communicate with you about our services, test results, or updates to our policies.

- Internal Use: To improve our website and services, conduct data analysis, and enhance customer experience.

4. Disclosure of Information

We will not sell your personal information. We may disclose your personal information only in the following situations:

- Third-Party Service Providers: We may disclose your information to third-party service providers who assist us in performing certain business functions (e.g., testing laboratories, payment processors). These third parties are required to maintain the confidentiality and security of your information.

- Legal Obligations: We may disclose your personal information to government or law enforcement agencies if required by law, such as to comply with a subpoena, court order, or legal process.

- Employers: In the case of employment-related drug testing, we may share your results with your employer or potential employer in accordance with your authorization and applicable laws.

- Safety and Security: We may disclose your personal information if we believe it is necessary to protect the rights, property, or safety of our company, our clients, or others, as allowed or required by law.

5. Data Security

We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or alteration. While we strive to protect your personal information, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access and Portability: You may request access to the personal information we hold about you and receive a copy in a portable format.

- Correction: You have the right to request correction of any inaccuracies in your personal data.

- Deletion: In certain circumstances, you may request that we delete your personal information, subject to applicable legal obligations.

- Restrict Processing: You may request that we limit or restrict the processing of your personal information under certain conditions.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. We retain testing results and related health information for the minimum period required by law or our internal record-keeping policies.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors under 18 without verifiable parental consent. If you believe that we have inadvertently collected personal information from a minor, please contact us so that we can delete this information.

9. International Data Transfers

If you are accessing our services from outside the United States, your personal information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your personal information to the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting. We will notify you of any material changes to this policy through a prominent notice on our website or via email.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

DOT MedCare Collections Labs

1000 Iris Drive Ste B700, Conyers, Ga 30094

Phone: 888-226-6880

Email: info@dotmedcare.com